Email & Chat Support Executive

salary 18,000 - 35,000 /month
company-logo
job companyGoal Services
job location A C Guards, Hyderabad
job experience0 - 1 years Experience in Customer Support / TeleCaller
Replies in 24hrs
7 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Hindi, Telugu
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
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Job Benefits: Cab
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Aadhar Card

Job Description

Email and chat support are two common channels for providing customer support. Here's a brief overview:

•Email Support:•

- Customers send emails to a designated email address with their queries or issues.

- Support agents respond to emails, usually within a specified timeframe (e.g., 24 hours).

- Email support is suitable for complex issues that require detailed explanations or attachments.

•Chat Support:•

- Customers initiate a live chat with a support agent through a website or mobile app.

- Support agents respond in real-time, providing immediate assistance.

- Chat support is ideal for quick queries, simple issues, or transactional support.

Both email and chat support can be effective channels for providing customer support, depending on the specific needs of your customers and business.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email & Chat Support Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Support Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹35000 per month that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., GOAL SERVICES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Support Executive role?
    Ans: There is an immediate opening of 7 Email & Chat Support Executive at GOAL SERVICES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

Computer Knowledge

Shift

Flexible

Contract Job

No

Salary

₹ 18000 - ₹ 35000

Regional Languages

Hindi, Telugu

English Proficiency

Yes

Contact Person

Sujata
Posted a day ago
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