Email Chat Support Executive

Job Title: E-commerce background, Chat support

Location: HSR Layout ,Bangalore

About the Role:

We are hiring Customer Support Executives for a premium FinTech and E-commerce platform. If you have

prior experience in chat support or e-commerce processes and strong communication skills, this role is

for you!

Responsibilities:

Handle customer queries via chat & support channels.

Resolve issues related to:

UPI transactions stuck

Order not delivered

Applied coupon code not working

Deliver excellent customer service with professionalism.

Maintain accurate records of customer interactions.

Requirements:

6 months of customer support experience (E-commerce / BPO preferred).

Excellent communication skills in Hindi & Kannada.

Strong problem-solving & customer handling skills.

Willingness to work in a 9 AM – 9 PM project window.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Email Chat Support Executive job

1. What is the eligibility criteria to apply for this Email Chat Support Executive job?
   Ans: The candidate should be All Education levels and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹28000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Email Chat Support Executive job?
   Ans: This Email Chat Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email Chat Support Executive job?
   Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., Epiq India Support Services Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email Chat Support Executive role?
   Ans: There is an immediate opening of 90 Email Chat Support Executive at Epiq India Support Services Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email Chat Support Executive job?
   Ans: This Email Chat Support Executive job has Day Shift.