International Voice Process

30,000 - 34,000 /month

Result Cx

Bellandur, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

All Education levels

All genders

Rotational Shift

Job Benefits: Cab, Meal

Job Description

We are looking for a International Voice Process to join our team at Result cx. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30000 - ₹34000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Others week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this International Voice Process job

What is the eligibility criteria to apply for this International Voice Process job?
Ans: The candidate should be All Education levels and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹30000 - ₹34000 per month that depends on your interview. It's a Full Time job in Bangalore.
Are there any charges applicable while applying or joining this International Voice Process job?
Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., Result Cx.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process role?
Ans: There is an immediate opening of 20 International Voice Process at Result Cx
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process job?
Ans: This International Voice Process job has Rotational Shift.