Email & Chat Support Executive

salary 12,000 - 20,000 /month
company-logo
job companyCherry Homes
job location Vikhroli (West), Mumbai
job experience0 - 1 years Experience in Customer Support / TeleCaller
New
18 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

An Email Executive's job description involves planning, executing, and optimizing email marketing campaigns to drive customer engagement, retention, and revenue. This role includes developing and designing email content, conducting A/B testing, analyzing campaign performance, and ensuring compliance with industry best practices and regulations. The executive also manages email lists, collaborates with other teams, and stays updated on industry trends. 

Key Responsibilities:

  • Strategy and Planning:

    Develop and execute email marketing strategies aligned with overall business goals, including creating email campaigns, newsletters, and automation workflows. 

  • Content Creation and Design:

    Craft compelling email content, create engaging email templates, and ensure mobile-friendly design. 

  • Email List Management:

    Build, maintain, and segment email lists to ensure accuracy and compliance with data protection regulations. 

  • A/B Testing and Optimization:

    Conduct A/B tests to optimize email performance, including testing subject lines, content, and timing. 

  • Performance Analysis and Reporting:

    Track and analyze campaign performance metrics (e.g., open rates, click-through rates, conversion rates) and generate reports to identify areas for improvement. 

  • Compliance:

    Ensure compliance with email marketing best practices, regulations (e.g., CAN-SPAM, GDPR), and privacy policies. 

  • Collaboration:

    Work with marketing, sales, and other teams to align email strategies with overall company objectives and ensure a cohesive brand message. 

  • Staying Informed:

    Keep up-to-date on the latest email marketing trends, technologies, and best practices. 

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email & Chat Support Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Support Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., CHERRY HOMES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Support Executive role?
    Ans: There is an immediate opening of 18 Email & Chat Support Executive at CHERRY HOMES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Support Executive job?
    Ans: This Email & Chat Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Somnath

Interview Address

Vikhroli, Mumbai
Posted 2 days ago
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