Email & Chat Support Executive

12,000 - 15,000 /month

Call4career

Sector V - Salt Lake, Kolkata

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Email & Chat Support Executive to join our team at Bpo to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹12,000 - ₹15,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Email & Chat Support Executive job

What are the eligibility criteria for this Email & Chat Support Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience for this Email & Chat Support Executive job offered by Call4career in Sector V - Salt Lake, Kolkata.
What salary is offered for this Email & Chat Support Executive job?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹12,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Email & Chat Support Executive job?
Ans : There are 10 vacancies for this Email & Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Email & Chat Support Executive position is Sector V - Salt Lake, Kolkata.
What makes this Email & Chat Support Executive job a good opportunity?
Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 10 openings.