Email & Chat Support Executive

16,000 - 28,000 /month

Amazon

JP Nagar, Bangalore

0 - 4 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

10th Pass and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Email & Chat Support Executive to join our team at Amazon to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹16,000 - ₹28,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Age criteria - 18 to 30 Years

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Email & Chat Support Executive job

Can freshers or experienced candidates apply for this Email & Chat Support Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-4 years of experience can apply for this Email & Chat Support Executive role.
What salary is offered for this Email & Chat Support Executive job?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹16,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in JP Nagar, Bangalore.
How many vacancies are there for this Email & Chat Support Executive job?
Ans : There are 5 vacancies for this Email & Chat Support Executive role.
Is this job open for all genders?
Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Email & Chat Support Executive position is JP Nagar, Bangalore.
What makes this Email & Chat Support Executive job a good opportunity?
Ans : This Email & Chat Support Executive job is a good opportunity as it offers a salary between ₹16,000-₹28,000 per month. This is a Full Time job and has 5 openings.