Email Chat Support Executive

15,000 - 18,000 /month

Adhrit India Management Services

Nungambakkam, Chennai

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: Telecom / ISP

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Email Chat Support Executive to join our team at Adhrit India Management Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹15,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Chat Support Executive job

Can freshers or experienced candidates apply for this Email Chat Support Executive role?
Ans : Candidates who have a Graduate and above qualification can apply for this Email Chat Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Email Chat Support Executive position.
What shift and timings does this job follow?
Ans : This Email Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nungambakkam, Chennai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification can apply for this Email Chat Support Executive role. No prior experience is required.
What work will you do in this role?
Ans : As a Email Chat Support Executive, you will work on skills like Computer Knowledge, Non-voice/Chat Process.
Where is this job located?
Ans : This Email Chat Support Executive job is located in Nungambakkam, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along is ideal for this Email Chat Support Executive job.
Why should you apply for this Email Chat Support Executive job?
Ans : This Email Chat Support Executive job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.