Email Chat Support Executive

salary 13,000 - 20,000 /month
company-logo
job companyActive Pixel Corp.
job location turbhe, Mumbai
job experienceFreshers in Customer Support / TeleCaller
New
25 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Real Estate
sales
Languages: Hindi, Marathi
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Cab
star
PAN Card, Aadhar Card

Job Description

We are looking for a Email Chat Support Executive to join our team at Active Pixel Corp.. The role offers ₹13000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email Chat Support Executive job

  1. What is the eligibility criteria to apply for this Email Chat Support Executive job?
    Ans: The candidate should be 10th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Email Chat Support Executive job?
    Ans: This Email Chat Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email Chat Support Executive job?
    Ans: No, there is no fee applicable for applying this Email Chat Support Executive job and during the employment with the company, i.e., ACTIVE PIXEL CORP..
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email Chat Support Executive role?
    Ans: There is an immediate opening of 25 Email Chat Support Executive at ACTIVE PIXEL CORP.
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email Chat Support Executive job?
    Ans: This Email Chat Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Benefits

Cab

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 20000

Regional Languages

Hindi, Marathi

English Proficiency

No

Contact Person

Shina

Interview Address

turbhe, Mumbai
Posted 20 hours ago
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