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Customer Support Email & Chat Process Executive

salary 15,000 - 32,000 /month
company-logo
job companyThe Galaxy Of Electronica
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
work_from_home ఇంటి నుండి పని
full_time ఫుల్ టైమ్

Job Highlights

sales
Industry Type: Automobile
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job వివరణ

We are looking for a Email & Chat Process Executive to join our team at The Galaxy Of Electronica. The role offers ₹15,000 - ₹32,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Email & Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Email & Chat Process Executive role.
  2. What salary is offered for this Customer Support Email & Chat Process Executive job?
    Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ₹15,000-₹32,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email & Chat Process Executive job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Email & Chat Process Executive job is located in HSR Layout, Bangalore.
  8. Why should you apply for this Customer Support Email & Chat Process Executive job?
    Ans : This Customer Support Email & Chat Process Executive job offers a salary between ₹15,000-₹32,000 per month. This is a Full Time opportunity and has 2 openings available.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 32000

Contact Person

Ajju Sharma
Posted 6 hours ago
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