Email & Chat Process Executive

18,000 - 22,000 /month

Parasmani Consultancies

Thane West, Thane

6 - 24 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Email & Chat Process Executive to join our team at Parasmani Consultancies to handle customer calls, provide exceptional customer support and resolve queries related to insurance sales. The role offers an attractive in-hand salary of ₹18,000 - ₹22,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Email & Chat Process Executive job

What skills and experience do you need for this Email & Chat Process Executive job?
Ans : To apply for this Email & Chat Process Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Process Executive job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Email & Chat Process Executive job?
Ans : There are 25 vacancies for this Email & Chat Process Executive role.
Is this job open for all genders?
Ans : Yes, this Email & Chat Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Email & Chat Process Executive job?
Ans : As a Email & Chat Process Executive, key responsibilities include skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email & Chat Process Executive position is Thane West, Mumbai.
Who is the right fit for this Email & Chat Process Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 1-2 years of experience is the right fit for this Email & Chat Process Executive job.
What makes this Email & Chat Process Executive job a good opportunity?
Ans : This Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 25 openings.