Email & Chat Process Executive

We are looking for a Customer Support Executive – Email & Chat Process. The candidate will handle customer queries and concerns through calls , email and Web chat, ensuring a high level of customer satisfaction.

Position: Customer Support Executive – Email & Chat Process

Key Responsibilities:

• Respond promptly to customer inquiries via email and chat.

• Resolve customer issues efficiently and accurately, ensuring timely follow-ups when necessary.

• Maintain a positive, empathetic and professional attitude toward customers at all times.

• Document all interactions, issues

• Educational Qualifications:

  • HSC or Bachelor's Degree in any stream.

Experience:

• Freshers are welcome to apply!

• Prior experience in email/chat support or customer service is an added advantage.

• Experience in an international process is preferred.

Skills Required:

• Excellent written communication skills in English.

• Ability to handle multiple chats/emails simultaneously.

• Good computer knowledge and typing skills are required.

Work Schedule:

• 5 days working with rotational day shifts between 9:30 am and 9pm.

For more details or to apply, please call or WhatsApp us at 9594987880.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Email & Chat Process Executive job

1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., MIHIR INFINITE SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Process Executive role?
   Ans: There is an immediate opening of 20 Email & Chat Process Executive at MIHIR INFINITE SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email & Chat Process Executive job?
   Ans: This Email & Chat Process Executive job has Rotational Shift.