Customer Support Email & Chat Process Executive

13,000 - 16,000 /month

Kochar Infotech Limited

Kestopur, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for Operations Executives (E-mail Support) to handle customer queries via email while ensuring timely, accurate, and professional communication.

Key Responsibilities

Respond to customer queries through email.
Resolve customer issues within defined timelines.
Maintain accurate records and documentation.
Coordinate with internal teams for issue resolution.
Deliver high-quality written customer support.

Eligibility

Minimum 12th Pass.
Freshers and experienced candidates can apply.
Excellent written English communication is mandatory.
Basic computer knowledge and typing skills.
Willing to work from the office.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Email & Chat Process Executive job

Can freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Email & Chat Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ₹13,000-₹16,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Email & Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kestopur, Kolkata.
How many vacancies are there for this Customer Support Email & Chat Process Executive job?
Ans : There are 10 vacancies for this Customer Support Email & Chat Process Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Email & Chat Process Executive job?
Ans : As a Customer Support Email & Chat Process Executive, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Email & Chat Process Executive position is Kestopur, Kolkata.
Who is the right fit for this Customer Support Email & Chat Process Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Email & Chat Process Executive job.
What makes this Customer Support Email & Chat Process Executive job a good opportunity?
Ans : This Customer Support Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹13,000-₹16,000 per month. This is a Full Time job and has 10 openings.