A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
22,000 - 25,000 /month
Glitter Talent Acquisition Private Limited
Andheri (West), Mumbai
6 - 12 months Experience in Customer Support / TeleCaller
Full Time
We are looking for a Email & Chat Process Executive to join our team at Glitter
Talent Acquisition Private Limited to handle customer calls, provide exceptional
customer support and resolve queries related to [••industry_label••]. The role
offers an attractive in-hand salary of ₹22000 - ₹25000 and opportunities for
growth.
Key Responsibilities:
• Handle customer calls professionally and efficiently.
• Address customer queries, resolve concerns and manage complaints.
• Keep records of customer interactions and follow up when required.
• Provide customers with accurate information to help resolve their issues.
• Meet performance targets and work with other departments to manage complex
issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 1 years of
experience. You will be responsible for addressing customer queries, solving
complaints and escalating complex issues when necessary. The candidate should be
comfortable with 6 days working during the Day shift.
