Email And Chat Process Executive

18,000 - 25,000 /month

Visionary Outsourcing Services

Koramangala, Bangalore

6 - 48 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Email And Chat Process Executive to join our team at Visionary Outsourcing Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to logistic. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Email And Chat Process Executive job

Who is eligible to apply for this Email And Chat Process Executive job at Visionary Outsourcing Services?
Ans : Candidates should have a Graduate and above qualification and skills like Non-voice/Chat Process for this Email And Chat Process Executive job offered by Visionary Outsourcing Services.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Email And Chat Process Executive position.
What shift and timings does this job follow?
Ans : This Email And Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email And Chat Process Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Email And Chat Process Executive, you will work on skills like Non-voice/Chat Process.
Where is this job located?
Ans : This Email And Chat Process Executive job is located in Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Non-voice/Chat Process along with 1-4 years of experience is ideal for this Email And Chat Process Executive job.
Why should you apply for this Email And Chat Process Executive job?
Ans : This Email And Chat Process Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.