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Customer Support Email And Chat Process Executive

salary 17,000 - 37,000 /month*
company-logo
job companyTeleparformance
job location Kumbha Marg, Jaipur
incentive₹2,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Email And Chat Process Executive job

  1. What skills and experience do you need for this Customer Support Email And Chat Process Executive job?
    Ans : To apply for this Customer Support Email And Chat Process Executive job, candidates should have skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹37,000 per month in this Customer Support Email And Chat Process Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email And Chat Process Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kumbha Marg, Jaipur.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email And Chat Process Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Email And Chat Process Executive, you will work on skills like Computer Knowledge, International Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Email And Chat Process Executive job is located in Kumbha Marg, Jaipur.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, International Calling, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Support Email And Chat Process Executive job.
  10. Why should you apply for this Customer Support Email And Chat Process Executive job?
    Ans : This Customer Support Email And Chat Process Executive job offers a salary between ₹17,000-₹37,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Non-voice/Chat Process, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 17000 - ₹ 37000

Contact Person

Manish

Interview Address

Sector-9 Pratap Nagar, Jaipur, Sector-9 Pratap Nagar, Jaipur
Posted a day ago
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