Customer Support Executive | Good English Speaking Skills Required

Customer Support Executive - International BPO Process | Jaipur

Job Title: Customer Support Executive – International Process
Location: Jaipur, Rajasthan
Job Type: Full-Time
Industry: BPO / Customer Service / International Voice & Non-Voice Process
Experience: Fresher & Experienced Candidates
Education: Graduate / Undergraduate
Work Location: Jaipur, Rajasthan
Candidates from: PAN India

Job Description

We are hiring Customer Support Executives for an International BPO process in Jaipur. This opportunity is ideal for candidates with good to excellent English communication skills who are looking to build a career in international customer service and BPO operations.

The role may involve handling international customers through voice calls, chat, and email, depending on the process and business requirements.

We welcome applications from freshers, experienced professionals, graduates, and undergraduates with strong communication skills.

Key Responsibilities

• Handle customer queries and provide professional and timely resolutions.

• Communicate with international customers through voice, chat, and email channels.

• Understand customer requirements and provide accurate information and assistance.

• Maintain a professional, courteous, and customer-focused approach.

• Resolve customer issues while meeting quality and process standards.

• Follow company policies, process guidelines, and customer service procedures.

• Maintain accurate records of customer interactions and transactions.

• Achieve defined customer service, quality, productivity, and performance targets.

• Escalate complex issues to the appropriate team whenever required.
  

Eligibility Criteria

• Good to excellent English communication skills are mandatory.

• Strong spoken English and verbal communication skills for international voice processes.

• Good written English skills for chat and email support.

• Graduate or Undergraduate candidates can apply.

• Freshers and experienced candidates are welcome.

• Candidates should have good interpersonal and customer-handling skills.

• Basic computer knowledge and familiarity with email, chat, and internet applications.

• Candidates should be comfortable working in a BPO / international customer support environment.

• Willingness to work in rotational shifts, including night shifts, as per process requirements.
  

Relocation Opportunity

PAN India candidates are welcome to apply.

Candidates relocating to Jaipur for this opportunity will receive:

• Relocation Bonus

• 10 Days Hotel Stay

• Support for candidates relocating to Jaipur

This makes the opportunity suitable for candidates from Delhi NCR, Haryana, Punjab, Uttar Pradesh, Madhya Pradesh, Gujarat, Maharashtra, Bihar, West Bengal, Jharkhand, Odisha, and other parts of India who are willing to relocate to Jaipur.

Who Can Apply?

• Freshers looking for their first job in an international BPO

• Experienced Customer Support Executives

• International Voice Process candidates

• Domestic BPO professionals looking to move into an international process

• Customer Service Executives

• Customer Care Executives

• Chat Support Executives

• Email Support Executives

• Call Center Executives

• Candidates with strong English communication skills

• Graduates and Undergraduates

• PAN India candidates willing to relocate to Jaipur
  

Preferred Skills

English Communication | Spoken English | Verbal Communication | Customer Service | Customer Support | International Voice Process | Non-Voice Process | Chat Support | Email Support | BPO | Call Center | Customer Handling | Problem Solving | Active Listening | Communication Skills | Computer Skills

Why Join?

• Opportunity to work with an International BPO process

• Exposure to international customers and global customer service standards

• Opportunity for both freshers and experienced candidates

• Career growth opportunities in the BPO and customer service industry

• Relocation Bonus for eligible relocating candidates

• 10 Days Hotel Stay for relocating candidates

• Opportunity to build strong international customer service and communication skills
  

Interested candidates who meet the eligibility criteria can apply for the Customer Support Executive - International Process position in Jaipur.

Important: Candidates should have strong English communication skills and be comfortable communicating with international customers through voice, chat, and email.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.