Customer Support Executive - International BPO Process | Jaipur
Job Title: Customer Support Executive - International Process
Location: Jaipur, Rajasthan
Job Type: Full-Time
Industry: BPO / Customer Service / International Voice & Non-Voice Process
Experience: Fresher & Experienced Candidates
Education: Graduate / Undergraduate
Work Location: Jaipur, Rajasthan
Candidates from: PAN India
Job Description
We are hiring Customer Support Executives for an International BPO process in Jaipur. This opportunity is ideal for candidates with good to excellent English communication skills who are looking to build a career in international customer service and BPO operations.
The role may involve handling international customers through voice calls, chat, and email, depending on the process and business requirements.
We welcome applications from freshers, experienced professionals, graduates, and undergraduates with strong communication skills.
Key Responsibilities
Handle customer queries and provide professional and timely resolutions.
Communicate with international customers through voice, chat, and email channels.
Understand customer requirements and provide accurate information and assistance.
Maintain a professional, courteous, and customer-focused approach.
Resolve customer issues while meeting quality and process standards.
Follow company policies, process guidelines, and customer service procedures.
Maintain accurate records of customer interactions and transactions.
Achieve defined customer service, quality, productivity, and performance targets.
Escalate complex issues to the appropriate team whenever required.
Eligibility Criteria
Good to excellent English communication skills are mandatory.
Strong spoken English and verbal communication skills for international voice processes.
Good written English skills for chat and email support.
Graduate or Undergraduate candidates can apply.
Freshers and experienced candidates are welcome.
Candidates should have good interpersonal and customer-handling skills.
Basic computer knowledge and familiarity with email, chat, and internet applications.
Candidates should be comfortable working in a BPO / international customer support environment.
Willingness to work in rotational shifts, including night shifts, as per process requirements.
Relocation Opportunity
PAN India candidates are welcome to apply.
Candidates relocating to Jaipur for this opportunity will receive:
Relocation Bonus
10 Days Hotel Stay
Support for candidates relocating to Jaipur
This makes the opportunity suitable for candidates from Delhi NCR, Haryana, Punjab, Uttar Pradesh, Madhya Pradesh, Gujarat, Maharashtra, Bihar, West Bengal, Jharkhand, Odisha, and other parts of India who are willing to relocate to Jaipur.
Who Can Apply?
Freshers looking for their first job in an international BPO
Experienced Customer Support Executives
International Voice Process candidates
Domestic BPO professionals looking to move into an international process
Customer Service Executives
Customer Care Executives
Chat Support Executives
Email Support Executives
Call Center Executives
Candidates with strong English communication skills
Graduates and Undergraduates
PAN India candidates willing to relocate to Jaipur
Preferred Skills
English Communication | Spoken English | Verbal Communication | Customer Service | Customer Support | International Voice Process | Non-Voice Process | Chat Support | Email Support | BPO | Call Center | Customer Handling | Problem Solving | Active Listening | Communication Skills | Computer Skills
Why Join?
Opportunity to work with an International BPO process
Exposure to international customers and global customer service standards
Opportunity for both freshers and experienced candidates
Career growth opportunities in the BPO and customer service industry
Relocation Bonus for eligible relocating candidates
10 Days Hotel Stay for relocating candidates
Opportunity to build strong international customer service and communication skills
How to Apply
Interested candidates who meet the eligibility criteria can apply for the Customer Support Executive - International Process position in Jaipur.
Important: Candidates should have strong English communication skills and be comfortable communicating with international customers through voice, chat, and email.