Email And Chat Process Executive

21,000 - 37,000 /month

Team Lease

Whitefield, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Email And Chat Process Executive to join our team at TEAM LEASE. The role offers ₹21,000 - ₹37,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Email And Chat Process Executive job

What skills and experience do you need for this Email And Chat Process Executive job?
Ans : To apply for this Email And Chat Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹21,000-₹37,000 per month in this Email And Chat Process Executive position.
What shift and timings does this job follow?
Ans : This Email And Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many vacancies are there for this Email And Chat Process Executive job?
Ans : There are 10 vacancies for this Email And Chat Process Executive role.
Is this job open for all genders?
Ans : Yes, this Email And Chat Process Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Email And Chat Process Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Email And Chat Process Executive position is Whitefield, Bangalore.
Who is the right fit for this Email And Chat Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-5 years of experience is the right fit for this Email And Chat Process Executive job.
What makes this Email And Chat Process Executive job a good opportunity?
Ans : This Email And Chat Process Executive job is a good opportunity as it offers a salary between ₹21,000-₹37,000 per month. This is a Both job and has 10 openings.