Email And Chat Process Executive

salary 18,000 - 38,000 /Month*
company-logo
job companyJ K Financial Services
job location Ghatkopar West, Mumbai
incentive₹3,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
20 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Health/ Term Insurance
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Meal, Insurance, PF
star
PAN Card, Aadhar Card

Job Description

We are looking for a Email And Chat Process Executive to join our team at J K Financial Services to handle customer calls, provide exceptional customer support and resolve queries related to Health/ Term Insurance. The role offers an attractive in-hand salary of ₹18000 - ₹38000 and opportunities for growth.


Key Responsibilities:



  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.


Job Requirements:


The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email And Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email And Chat Process Executive job?
    Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹38000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., J K FINANCIAL SERVICES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email And Chat Process Executive role?
    Ans: There is an immediate opening of 20 Email And Chat Process Executive at J K FINANCIAL SERVICES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email And Chat Process Executive job?
    Ans: This Email And Chat Process Executive job has Day Shift.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF

Skills Required

Computer Knowledge, Query Resolution, International Calling, Non-voice/Chat Process

Shift

Day

Salary

₹ 18000 - ₹ 38000

English Proficiency

Yes

Contact Person

Pratik

Interview Address

Ghatkopar West Near Station Road
Posted 11 hours ago
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