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Customer Support Email And Chat Process Executive

salary 10,000 - 15,000 /month
company-logo
job companyIzara Aesthetic
job location Jogeshwari (West), Mumbai
job experienceFreshers in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Marathi
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Email And Chat Process Executive to join our team at Izara Aesthetic. The role offers ₹ 10,000 - ₹ 15,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Email And Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email And Chat Process Executive role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Email And Chat Process Executive role.
  2. What salary is offered for this Customer Support Email And Chat Process Executive job?
    Ans : The salary for this Customer Support Email And Chat Process Executive job ranges between ₹10,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email And Chat Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Jogeshwari (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email And Chat Process Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Email And Chat Process Executive involve?
    Ans : As a Customer Support Email And Chat Process Executive, your work will involve skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Email And Chat Process Executive job is located in Jogeshwari (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along is ideal for this Customer Support Email And Chat Process Executive job.
  10. Why should you apply for this Customer Support Email And Chat Process Executive job?
    Ans : This Customer Support Email And Chat Process Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Regional Languages

Hindi, Marathi

Contact Person

Sonam

Interview Address

Kurla (west), kurla (west), Mumbai
Posted 2 days ago

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