Email And Chat Process Executive

We are looking for a email and chat process to join our team call to connect. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

IPRU Email

* Openings: 15

* Eligibility: Graduate freshers or HSC + 6 month experienced candidates

* Salary: ₹15000/-

Important Instructions

1.Only non-pursuing candidates are eligible.

2 .Walk-in interviews: 1pm - 3 pm.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email And Chat Process Executive job

1. What is the eligibility criteria to apply for this Email And Chat Process Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Email And Chat Process Executive job?
   Ans: This Email And Chat Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Email And Chat Process Executive job?
   Ans: No, there is no fee applicable for applying this Email And Chat Process Executive job and during the employment with the company, i.e., Call2connect.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email And Chat Process Executive role?
   Ans: There is an immediate opening of 15 Email And Chat Process Executive at Call2connect
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Email And Chat Process Executive job?
   Ans: This Email And Chat Process Executive job has Day Shift.