Email And Chat Process Executive

23,000 - 25,000 /month

Bpo

Brookefield, Bangalore

6+ months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a to join our team Email And Chat Process Executive at Bpo. The role offers ₹23,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Email And Chat Process Executive job

Who is eligible to apply for this Email And Chat Process Executive job at Bpo?
Ans : Candidates should have a 12th Pass and above qualification for this Email And Chat Process Executive job offered by Bpo.
How much can you earn in this position?
Ans : You can earn between ₹23,000-₹25,000 per month in this Email And Chat Process Executive position.
What shift and timings does this job follow?
Ans : This Email And Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Brookefield, Bangalore.
How many vacancies are there for this Email And Chat Process Executive job?
Ans : There are 50 vacancies for this Email And Chat Process Executive role.
Is this job open for all genders?
Ans : Yes, this Email And Chat Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Email And Chat Process Executive position is Brookefield, Bangalore.
What makes this Email And Chat Process Executive job a good opportunity?
Ans : This Email And Chat Process Executive job is a good opportunity as it offers a salary between ₹23,000-₹25,000 per month. This is a Full Time job and has 50 openings.