Customer Support Email And Chat Process Executive

21,000 - 37,000 /month

Allsec Technologies

Vile Parle (East), Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time/Part Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Flexible Shift

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Email And Chat Process Executive job

What skills and experience do you need for this Customer Support Email And Chat Process Executive job?
Ans : To apply for this Customer Support Email And Chat Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Email And Chat Process Executive job ranges between ₹21,000-₹37,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Customer Support Email And Chat Process Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vile Parle (East), Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Email And Chat Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Email And Chat Process Executive job?
Ans : As a Customer Support Email And Chat Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Email And Chat Process Executive job is located in Vile Parle (East), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Customer Support Email And Chat Process Executive job.
Why should you apply for this Customer Support Email And Chat Process Executive job?
Ans : This Customer Support Email And Chat Process Executive job offers a salary between ₹21,000-₹37,000 per month. This is a Both opportunity and has 10 openings available.