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Customer Support Email And Chat Process Executive

salary 17,000 - 26,000 /month
company-logo
job companyA Tech Solution
job location Sector 10 Noida, Noida
job experience0 - 6 months Experience in Customer Support / TeleCaller
2 Openings
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: Education
qualification
All Education levels
gender
All genders
jobShift
5 days working | Flexible Shift
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Job Description

We are looking for a Email And Chat Process Executive to join our team at A Tech Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹17,000 - ₹26,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Email And Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email And Chat Process Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Email And Chat Process Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹26,000 per month in this Customer Support Email And Chat Process Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email And Chat Process Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 10 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email And Chat Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Email And Chat Process Executive job is located in Sector 10 Noida, Noida.
  8. Why should you apply for this Customer Support Email And Chat Process Executive job?
    Ans : This Customer Support Email And Chat Process Executive job offers a salary between ₹17,000-₹26,000 per month. This is a Both opportunity and has 2 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Flexible

Contract Job

No

Salary

₹ 17000 - ₹ 26000

Contact Person

HR Team
Posted 9 hours ago

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