Education Counsellor

25,000 - 50,000 /month

Wrixty Services Pvt. Ltd.

Greater Noida West, Greater Noida

6 - 60 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: Education

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Education Counsellor to join our team at Wrixty Services Pvt. Ltd.. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 25,000 - ₹ 50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is graduate and 0.6- 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Education Counsellor job

What are the eligibility criteria for this Education Counsellor job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience and skills like Computer Knowledge, International Calling for this Education Counsellor job offered by Wrixty Services Pvt. Ltd. in Greater Noida West, Greater Noida.
What salary is offered for this Education Counsellor job?
Ans : The salary for this Education Counsellor job ranges between ₹25,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Education Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Greater Noida West, Greater Noida.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Education Counsellor job is open for both male and female candidates.
What does the role of Education Counsellor involve?
Ans : As a Education Counsellor, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Education Counsellor job is located in Greater Noida West, Greater Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 1-5 years of experience is ideal for this Education Counsellor job.
Why should you apply for this Education Counsellor job?
Ans : This Education Counsellor job offers a salary between ₹25,000-₹50,000 per month. This is a Full Time opportunity and has 50 openings available.