We are looking for a Education Counsellor to join our team at Universities Hub. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹12000 - ₹15500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.
More about this Education Counsellor job
What is the eligibility criteria to apply for this Education Counsellor job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15500 per month + Incentives that depends on your interview. It's a Full Time job in Jaipur.
How many working days are there for this Education Counsellor job?
Ans: This Education Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Education Counsellor job?
Ans: No, there is no fee applicable for applying this Education Counsellor job and during the employment with the company, i.e., Universities Hub.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Education Counsellor role?
Ans: There is an immediate opening of 8 Education Counsellor at Universities Hub
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Education Counsellor job?
Ans: This Education Counsellor job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
Medical Benefits
Skills Required
Computer Knowledge, International Calling
Shift
Day
Contract Job
No
Salary
₹ 12000 - ₹ 15500
English Proficiency
Yes
Contact Person
Rajat
Interview Address
Ramgarh mode near bus stand jaipur
Posted 9 days ago
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