Job Summary:
The Educational Counsellor will be responsible for guiding and assisting students in choosing appropriate courses based on their interests, academic background, and career goals. The role involves handling walk-ins, telephonic inquiries, and providing complete information about the institution's programs.
Key Responsibilities:
Counsel students and parents about course details, admission process, and career opportunities.
Handle incoming calls, walk-ins, and online inquiries effectively.
Maintain follow-up with potential leads until enrolment.
Achieve monthly admission targets.
Maintain accurate records of student inquiries and admissions in the CRM/database.
Coordinate with academic and operations teams to ensure smooth student onboarding.
Requirements:
Any degree (Bachelor’s degree preferred).
Good communication skills (English, Tamil preferred).
Prior experience in counselling, sales, or customer service will be an advantage.
Basic computer knowledge (MS Office, email handling).
Positive attitude and ability to work towards targets.