Education Counsellor

5,000 - 10,000 /month

Shree Consultancy

Bhayander (East), Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Part Time

Job Highlights

Industry Type: Education

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Education Counsellor to join our team at Shree Pvt Ltd. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹5000 - ₹10000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Education Counsellor job

What is the eligibility criteria to apply for this Education Counsellor job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹5000 - ₹10000 per month that depends on your interview. It's a Part Time job in Mumbai.
How many working days are there for this Education Counsellor job?
Ans: This Education Counsellor job will have 6 working days.
Are there any charges applicable while applying or joining this Education Counsellor job?
Ans: No, there is no fee applicable for applying this Education Counsellor job and during the employment with the company, i.e., Shree Consultancy.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Education Counsellor role?
Ans: There is an immediate opening of 10 Education Counsellor at Shree Consultancy
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Education Counsellor job?
Ans: This Education Counsellor job has Day Shift.