Education Counsellor

15,000 - 35,000 /month

Isbm

Andheri (West), Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Education

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Roles and Responsibilities:

Telephonic Counselling: Conduct telephonic sessions to understand the educational and career aspirations of students and professionals.
Program Guidance: Provide detailed information about various courses, programs
Candidate Support: Assist candidates in selecting the appropriate course or program based on their interests, academic background, and career objectives.
Follow-Up: Maintain ongoing communication with potential candidates to provide additional information, answer questions, and encourage enrolment.
Record Keeping: Maintain accurate records of all counselling sessions and follow-ups using the CRM system.
Collaboration: Work closely with the admissions team to ensure a smooth and efficient enrolment process.
Market Awareness: Stay informed about the latest trends in education and career counselling to provide relevant and up-to-date advice.
Issue Resolution: Address inquiries and concerns from candidates in a professional and timely manner.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Education Counsellor job

What skills and experience do you need for this Education Counsellor job?
Ans : To apply for this Education Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Education Counsellor job ranges between ₹15,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Education Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (West), Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Education Counsellor job is open for both male and female candidates.
What are the key responsibilities of this Education Counsellor job?
Ans : As a Education Counsellor, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Education Counsellor job is located in Andheri (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-3 years of experience is ideal for this Education Counsellor job.
Why should you apply for this Education Counsellor job?
Ans : This Education Counsellor job offers a salary between ₹15,000-₹35,000 per month. This is a Full Time opportunity and has 10 openings available.