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Customer Support Education Counsellor

salary 8,000 - 12,000 /month
company-logo
job companyAdmission Planet Group Of Education
job location Paota, Jodhpur
job experience0 - 3 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Education
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account
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Job Description

We are looking for a Education Counsellor to join our team at Admission Planet Group Of Education. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 8,000 - ₹ 12,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Education Counsellor job

  1. What skills and experience do you need for this Customer Support Education Counsellor job?
    Ans : To apply for this Customer Support Education Counsellor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
  2. What salary is offered for this Customer Support Education Counsellor job?
    Ans : The salary for this Customer Support Education Counsellor job ranges between ₹8,000-₹12,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Education Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Paota, Jodhpur.
  5. How many vacancies are there for this Customer Support Education Counsellor job?
    Ans : There is 1 vacancy for this Customer Support Education Counsellor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-3 years of experience are eligible to apply for this Customer Support Education Counsellor role. Only female candidates are eligible.
  7. What does the role of Customer Support Education Counsellor involve?
    Ans : As a Customer Support Education Counsellor, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Education Counsellor position is Paota, Jodhpur.
  9. Who is the right fit for this Customer Support Education Counsellor job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Support Education Counsellor job.
  10. What makes this Customer Support Education Counsellor job a good opportunity?
    Ans : This Customer Support Education Counsellor job is a good opportunity as it offers a salary between ₹8,000-₹12,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, career counselling, Having convincing capacity

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 12000

Regional Languages

Hindi

Contact Person

TEAM HR

Interview Address

Paota, Jodhpur, Paota, Jodhpur
Posted 10+ days ago

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Job Hai > Jobs in Jodhpur > Customer Support / TeleCaller Jobs in Jodhpur > Education Counsellor