Job Summary
We are looking for enthusiastic and customer-focused professionals for the role of Customer Support Associate in our Banking Process. Candidates should have prior experience in customer support or sales and possess excellent communication skills.
Immediate joiners are highly preferred.
Eligibility Criteria
Excellent communication skills in English along with Hindi / Telugu / Malayalam / Kannada
Minimum 6 months of experience in Customer Support or Inside Sales
Strong interpersonal and problem-solving abilities
Comfortable working in a target-driven environment
Immediate joiners preferred
Key Responsibilities
Handle customer queries related to banking products and services
Provide resolutions through voice support/calls
Ensure high customer satisfaction
Achieve process and performance targets
Work Schedule
Rotational Day Shifts:
9:00 AM – 6:00 PM
10:00 AM – 7:00 PM
11:00 AM – 8:00 PM
6 Days Working
1 Rotational Week Off
Compensation
Freshers
CTC: ₹2.5 LPA
Take Home: ₹21,000/month
Candidates with 1 Year Experience
CTC: ₹3.0 LPA
Take Home: ₹25,000/month