Customer Support Business Development Officer

20,000 - 50,000 /month*

I3 Housing & Properties

Kolathur, Chennai

₹20,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Real Estate

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Business Development Officer to join our team at I3 Housing & Properties. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹ 20,000 - ₹ 50,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Business Development Officer job

What qualifications and experience are required for this Customer Support Business Development Officer position?
Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Business Development Officer job ranges between ₹20,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Business Development Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kolathur, Chennai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Business Development Officer job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Business Development Officer job?
Ans : As a Customer Support Business Development Officer, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Business Development Officer job is located in Kolathur, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-2 years of experience is ideal for this Customer Support Business Development Officer job.
Why should you apply for this Customer Support Business Development Officer job?
Ans : This Customer Support Business Development Officer job offers a salary between ₹20,000-₹50,000 per month. This is a Full Time opportunity and has 2 openings available.