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Document Verification (Office)

salary 13,000 - 15,000 /month
company-logo
job companyDbs Mintek Private Limited
job location Belapur, Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
Replies in 24hrs
20 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Marathi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Document Verification (Office) to join our team at Dbs Mintek Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Document Verification (Office) job

  1. What is the eligibility criteria to apply for this Document Verification (Office) job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Document Verification (Office) job?
    Ans: This Document Verification (Office) job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Document Verification (Office) job?
    Ans: No, there is no fee applicable for applying this Document Verification (Office) job and during the employment with the company, i.e., Dbs Mintek Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Document Verification (Office) role?
    Ans: There is an immediate opening of 20 Document Verification (Office) at Dbs Mintek Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Document Verification (Office) job?
    Ans: This Document Verification (Office) job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 15000

Regional Languages

Marathi

English Proficiency

No

Contact Person

Girija Khairnar

Interview Address

Helios Advisory,7th floor,Tower no 4 CBD belapur Railway station complex,navi mumbai
Posted 10 hours ago
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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Document Verification (Office)