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Digital Officer

salary 15,000 - 18,000 /month
company-logo
job companyTeleperformance Global Service Private Limited
job location Whitefield, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Banking
sales
Languages: Tamil, Kannada
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Digital Officer to join our team at Teleperformance Global Service Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹15,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Digital Officer job

  1. What skills and experience do you need for this Digital Officer job?
    Ans : To apply for this Digital Officer job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
  2. What salary is offered for this Digital Officer job?
    Ans : The salary for this Digital Officer job ranges between ₹15,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Digital Officer job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many vacancies are there for this Digital Officer job?
    Ans : There are 50 vacancies for this Digital Officer role.
  6. Is this job open for all genders?
    Ans : Yes, this Digital Officer job is open for both male and female candidates.
  7. What does the role of Digital Officer involve?
    Ans : As a Digital Officer, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Digital Officer position is Whitefield, Bangalore.
  9. Who is the right fit for this Digital Officer job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Digital Officer job.
  10. What makes this Digital Officer job a good opportunity?
    Ans : This Digital Officer job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution, sales, Customer Relationship Management

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Regional Languages

Tamil, Kannada

English Proficiency

Yes

Contact Person

Shambavi

Interview Address

Prestige Shantiniketan, Thigalarapalya Krishnarajapura Bengaluru PIN: 560067, Whitefield, Bangalore
Posted 8 hours ago
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