Debt recovery agent

15,000 - 22,000 /month

M R Groups

Triplicane, Chennai

1 - 4 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Languages: Malayalam, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Debt recovery agent to join our team at M R Groups. The role offers ₹15,000 - ₹22,000 and involves managing customer calls, delivering outstanding customer service related to Debt recovery. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Debt recovery agent job

What qualifications and experience are required for this Debt recovery agent position?
Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Debt recovery agent job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Debt recovery agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Triplicane, Chennai.
How many vacancies are there for this Debt recovery agent job?
Ans : There are 25 vacancies for this Debt recovery agent role.
Is this job open for all genders?
Ans : Yes, this Debt recovery agent job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Debt recovery agent position is Triplicane, Chennai.
What makes this Debt recovery agent job a good opportunity?
Ans : This Debt recovery agent job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 25 openings.