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Customer Verification Executive

salary 18,000 - 21,000 /month
company-logo
job companyNbfc - Mnc
job location Sadanand Nagar, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Verification Executive to join our team at NBFC - MNC. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹18,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Verification Executive job

  1. What skills and experience do you need for this Customer Verification Executive job?
    Ans : To apply for this Customer Verification Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience.
  2. What salary is offered for this Customer Verification Executive job?
    Ans : The salary for this Customer Verification Executive job ranges between ₹18,000-₹21,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Verification Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sadanand Nagar, Bangalore.
  5. How many vacancies are there for this Customer Verification Executive job?
    Ans : There are 10 vacancies for this Customer Verification Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Verification Executive job is open for both male and female candidates.
  7. What does the role of Customer Verification Executive involve?
    Ans : As a Customer Verification Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Verification Executive position is Sadanand Nagar, Bangalore.
  9. Who is the right fit for this Customer Verification Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Verification Executive job.
  10. What makes this Customer Verification Executive job a good opportunity?
    Ans : This Customer Verification Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Computer Knowledge, Non-voice/Chat Process, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 21000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sheetal Tiwari
Posted 10 hours ago
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