We are looking for a Customer Support - Voice Process to join our team at BPO to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16,000 - ₹22,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Support - Voice Process job
Can freshers or experienced candidates apply for this Customer Support - Voice Process role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support - Voice Process role.
What salary is offered for this Customer Support - Voice Process job?
Ans : The salary for this Customer Support - Voice Process job ranges between ₹16,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support - Voice Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Muneshwara Nagar, Bangalore.
How many vacancies are there for this Customer Support - Voice Process job?
Ans : There are 10 vacancies for this Customer Support - Voice Process role.
Is this job open for all genders?
Ans : Yes, this Customer Support - Voice Process job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support - Voice Process position is Muneshwara Nagar, Bangalore.
What makes this Customer Support - Voice Process job a good opportunity?
Ans : This Customer Support - Voice Process job is a good opportunity as it offers a salary between ₹16,000-₹22,000 per month. This is a Full Time job and has 10 openings.