Customer Support Team Leader

10,000 - 30,000 /month

The Global Skills

Panchkula Extension, Panchkula

1 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Graduate and above

All genders

5 days working | Night Shift

Job Description

We are looking for a Customer Support Team Leader to join our team at The Global Skills to handle customer calls, provide exceptional customer support and resolve queries related to chatsupport. The role offers an attractive in-hand salary of ₹10000 - ₹30000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Team Leader job

What qualifications and experience are required for this Customer Support Team Leader position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Team Leader job ranges between ₹10,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Panchkula Extension, Panchkula.
How many vacancies are there for this Customer Support Team Leader job?
Ans : There are 5 vacancies for this Customer Support Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Team Leader position is Panchkula Extension, Panchkula.
What makes this Customer Support Team Leader job a good opportunity?
Ans : This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹10,000-₹30,000 per month. This is a Full Time job and has 5 openings.