jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Team Leader

salary 11,000 - 28,000 /month
company-logo
job companySuro Bharati Sangeet Kalakendra
job location Serampore, Kolkata
job experience1 - 3 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Hindi, Bengali
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities

  • Lead and supervise the Customer Support team.

  • Monitor team performance and achieve service targets.

  • Handle escalated customer queries and complaints.

  • Train, guide, and motivate team members.

  • Maintain daily reports and performance records.

  • Ensure timely and professional customer service.

Requirements

  • Graduate preferred.

  • Excellent communication skills in Bengali, Hindi & English.

  • Strong leadership and problem-solving abilities.

  • Basic computer and MS Excel knowledge.

  • Customer service/team-handling experience preferred.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Team Leader job

  1. What skills and experience do you need for this Customer Support Team Leader job?
    Ans : To apply for this Customer Support Team Leader job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Team Leader job ranges between ₹11,000-₹28,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Serampore, Kolkata.
  5. How many vacancies are there for this Customer Support Team Leader job?
    Ans : There are 5 vacancies for this Customer Support Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Team Leader job?
    Ans : As a Customer Support Team Leader, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Team Leader position is Serampore, Kolkata.
  9. Who is the right fit for this Customer Support Team Leader job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Support Team Leader job.
  10. What makes this Customer Support Team Leader job a good opportunity?
    Ans : This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹11,000-₹28,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 11000 - ₹ 28000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Ayan Chakraborty

Interview Address

19/I, Vivekananda Lane, Chatra, Serampore, Hooghly, Kolkata
Posted 2 days ago
similar jobs

Apply to similar jobs

₹ 20,000 - 30,000 per month
Sanpak Infotech
Work from home
SkillsInternational Calling
New
10 Openings
High DemandHigh Demand
₹ 15,000 - 35,000 per month *
A.r.k Enterprises
Work from home
Skills,, Non-voice/Chat Process, Domestic Calling, Computer Knowledge, Real Estate INDUSTRY
New
Incentives included
70 Openings
High DemandHigh Demand
₹ 15,000 - 35,000 per month
Vdigit Solutions Private Limited
Work from home
SkillsB2B Sales INDUSTRY, ,
5 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates