Customer Support Team Leader

18,000 - 25,000 /month

Ri Workflow Llp

Malad (West), Mumbai

6 - 72 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

All Education levels

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card

Job Title: BackOffice Executive (Rotational Shift, Email and Excel Expert)

Location - Malad West

Responsibilities:

1. Lead and supervise a team, ensuring they meet performance targets and deadlines.

2. Utilize expertise in email communication and Excel sheets to streamline workflow and optimize team productivity.

3. Provide training and support to team members in utilizing email and Excel tools effectively.

4. Monitor team performance and conduct regular evaluations to identify areas for improvement.

5. Coordinate task allocation and workflow management to ensure smooth operations.

6. Resolve escalated issues and conflicts within the team promptly and professionally.

7. Adaptability to work in rotational shifts as required by business needs.

Requirements:

- Previous experience in team leadership with proficiency in email communication and Excel sheets.

- Strong organizational, communication, and interpersonal skills.

- Ability to work effectively in rotational shifts.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

What is the eligibility criteria to apply for this Customer Support Team Leader job?
Ans: The candidate should be All Education levels and above with 6 months - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Support Team Leader job?
Ans: This Customer Support Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Team Leader job?
Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., Ri Workflow Llp.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Team Leader role?
Ans: There is an immediate opening of 1 Customer Support Team Leader at Ri Workflow Llp
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Team Leader job?
Ans: This Customer Support Team Leader job has Rotational Shift.