Customer Support Team Leader

salary 16,000 - 42,000 /Month
company-logo
job companyMoney Magnet Financial Services
job location Ballygunge, Kolkata
job experience0 - 6+ years Experience in Customer Support / TeleCaller
New
3 Openings
full_time Full Time

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: Life Insurance
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
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Job Benefits: Insurance
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a team leader to join our team of TATA AIA to handle a team,product training to the team, customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in -hand package of fixed payout with incentive and bonus along with opportunities for growth.


key responsibilities:

  • Handle a team professionally and efficiently
  • updating product knowledge of the team
  • Address customer queries, resolve concerns and manage complaints
  • Keep record of customer interaction and follow up when required
  • create sales lead
  • Meet performance target and work with other departments to manage complex issues.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Support Team Leader job

  1. What is the eligibility criteria to apply for this Customer Support Team Leader job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹16000 - ₹42000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Customer Support Team Leader job?
    Ans: This Customer Support Team Leader job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Team Leader job?
    Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., MONEY MAGNET FINANCIAL SERVICES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Team Leader role?
    Ans: There is an immediate opening of 3 Customer Support Team Leader at MONEY MAGNET FINANCIAL SERVICES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Team Leader job?
    Ans: This Customer Support Team Leader job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

5

Benefits

Insurance

Skills Required

Query Resolution, lead Generation, convincing skill, client call, team handling, product training

Shift

Day

Salary

₹ 16000 - ₹ 42000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

M Mukherjee

Interview Address

Ballygunge, Kolkata
Posted 20 hours ago
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