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Customer Support Team Leader

salary 25,000 - 30,000 /month
company-logo
job companyJobcentrix
job location Andheri (East), Mumbai
job experience1 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits, PF
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Job Description

We are looking for a Customer Support Team Leader to join our team at Jobcentrix to handle customer calls, provide exceptional customer support and resolve queries related to Home Appliances. The role offers an attractive in-hand salary of ₹25,000 - ₹30,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Team Leader job

  1. What qualifications and experience are required for this Customer Support Team Leader position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Team Leader job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Team Leader job is located in Andheri (East), Mumbai.
  8. Why should you apply for this Customer Support Team Leader job?
    Ans : This Customer Support Team Leader job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits, PF

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 30000

Contact Person

Shiv Raut

Interview Address

Andheri (East), Andheri (East), Mumbai
Posted a day ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Customer Support Team Leader