Customer Support Team Leader

25,000 - 30,000 /month

Dhareshwar Staffing Solutions Llp

Field job

Koramangala, Bangalore

0 - 4 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

All Education levels

Males Only

6 days working | Flexible Shift

Job Benefits: PF

Job Description

We are looking for a Customer Support Team Leader to join our team at Dhareshwar Staffing Solutions Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to sales team leader. The role offers ₹25,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Team Leader job

Can freshers or experienced candidates apply for this Customer Support Team Leader role?
Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Customer Support Team Leader role.
What salary is offered for this Customer Support Team Leader job?
Ans : The salary for this Customer Support Team Leader job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Customer Support Team Leader job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Team Leader job is located in Koramangala, Bangalore.
Why should you apply for this Customer Support Team Leader job?
Ans : This Customer Support Team Leader job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.