Customer Relationship Manager

28,000 - 38,000 /month

Ds M-power Solutions

5th block Koramangala, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: PF

Job Description

We are looking for a Customer Relationship Manager to join our team at Ds M-power Solutions. The role offers ₹ 28,000 - ₹ 38,000 and involves managing customer calls, delivering outstanding customer service related to Customer relationship manager. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Relationship Manager job

Can freshers or experienced candidates apply for this Customer Relationship Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Relationship Manager role.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹28,000-₹38,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 5th block Koramangala, Bangalore.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There are 10 vacancies for this Customer Relationship Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
What does the role of Customer Relationship Manager involve?
Ans : As a Customer Relationship Manager, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is 5th block Koramangala, Bangalore.
Who is the right fit for this Customer Relationship Manager job?
Ans : A candidate having skills like Domestic Calling with 0-3 years of experience is the right fit for this Customer Relationship Manager job.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹28,000-₹38,000 per month. This is a Full Time job and has 10 openings.