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Customer Care Representative

salary 28,000 - 50,000 /month
company-logo
job companyAccenture
job location Bellandur, Bangalore
job experience0 - 6+ years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time
contract Contract

Skills Required

International Calling

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Representative to join our team at Accenture. The role offers ₹ 28,000 - ₹ 50,000 and involves managing customer calls, delivering outstanding customer service related to international voice process. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. The role involves resolvin g customer complaints, providing right inf

rmation and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Representative job

  1. Can freshers or experienced candidates apply for this Customer Care Representative role?
    Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Care Representative role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹28,000-₹50,000 per month in this Customer Care Representative position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bellandur, Bangalore.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 10 vacancies for this Customer Care Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Representative, you will work on skills like International Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Bellandur, Bangalore.
  9. Who is the right fit for this Customer Care Representative job?
    Ans : A candidate having skills like International Calling with 0-7 years of experience is the right fit for this Customer Care Representative job.
  10. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹28,000-₹50,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling

Shift

Night

Contract Job

Yes

Salary

₹ 28000 - ₹ 50000

Contact Person

Divya
Posted a day ago
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