Customer Support Team Leader

20,000 - 35,000 /month

Chapersons Services Private Limited

Vadgaon Sheri, Pune

1 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are hiring a Team Leader – Customer Support (Voice & Non-Voice) to manage a team of support executives handling emails, and chat support. The ideal candidate should have strong leadership skills, excellent communication abilities, and experience managing customer service operations.

Requirements:

Minimum Qualification: Graduate in any discipline.
Experience: Minimum 1–2 years as a Team Leader in a customer support (voice & non-voice) role.
Excellent communication skills – spoken and written.
Strong leadership, conflict resolution, and team management skills.
Hands-on experience with customer service tools/CRMs.
Ability to work in a day shift and meet tight deadlines.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Team Leader job

What is the eligibility criteria to apply for this Customer Support Team Leader job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Support Team Leader job?
Ans: This Customer Support Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Team Leader job?
Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., CHAPERSONS SERVICES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Team Leader role?
Ans: There is an immediate opening of 10 Customer Support Team Leader at CHAPERSONS SERVICES PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Team Leader job?
Ans: This Customer Support Team Leader job has Day Shift.