Customer Support Team Leader

19,000 - 52,000 /month*

Bajaj Allianz Life Insurance Company Limited

Laxmisagar, Bhubaneswar

₹10,000 incentives included

6 - 72 months Experience in Customer Support / TeleCaller

11 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Team Leader to join our team at Bajaj Allianz Life Insurance Company Limited to handle customer calls, provide exceptional customer support and resolve queries related to . The role offers an attractive in-hand salary of ₹19000 - ₹52000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Support Team Leader job

Who is eligible to apply for this Customer Support Team Leader job at Bajaj Allianz Life Insurance Company Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Customer Support Team Leader job offered by Bajaj Allianz Life Insurance Company Limited.
How much can you earn in this position?
Ans : You can earn between ₹19,000-₹52,000 per month in this Customer Support Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Laxmisagar, Bhubaneswar.
How many vacancies are there for this Customer Support Team Leader job?
Ans : There are 11 vacancies for this Customer Support Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Team Leader, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Support Team Leader position is Laxmisagar, Bhubaneswar.
Who is the right fit for this Customer Support Team Leader job?
Ans : A candidate having skills like Computer Knowledge with 1-6 years of experience is the right fit for this Customer Support Team Leader job.
What makes this Customer Support Team Leader job a good opportunity?
Ans : This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹19,000-₹52,000 per month. This is a Full Time job and has 11 openings.