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customer support specialist

salary 35,000 - 40,000 /month
company-logo
job companyZorvix Consultants Llp
job location Thane West, Mumbai
job experience1 - 3 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift

Job Description

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this customer support specialist job

  1. What skills and experience do you need for this customer support specialist job?
    Ans : To apply for this customer support specialist job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this customer support specialist job ranges between ₹35,000-₹40,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This customer support specialist job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this customer support specialist job?
    Ans : There are 25 vacancies for this customer support specialist role.
  6. Is this job open for all genders?
    Ans : Yes, this customer support specialist job is open for both male and female candidates.
  7. What are the key responsibilities of this customer support specialist job?
    Ans : As a customer support specialist, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this customer support specialist position is Thane West, Mumbai.
  9. Who is the right fit for this customer support specialist job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 1-3 years of experience is the right fit for this customer support specialist job.
  10. What makes this customer support specialist job a good opportunity?
    Ans : This customer support specialist job is a good opportunity as it offers a salary between ₹35,000-₹40,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Domestic Calling, Computer Knowledge, International Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 35000 - ₹ 40000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sandhya Saraf

Interview Address

MR 10, Indore, MR 10, Indore
Posted a day ago
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