Customer Support Specialist-Inbound_BRANCH BANKING-Enterprise Business Solutions - EBS_Noida - Handle inbound customer support queries related to branch banking and enterprise business solutions. - Provide assistance and solutions to customers regarding banking products and services. - Maintain professionalism and effective communication while resolving customer issues. - Work closely with banking teams to ensure customer satisfaction and timely resolution. - Support enterprise clients with their banking needs through inbound communication channels. - Ensure adherence to company policies and banking regulations during customer interactions. - Utilize problem-solving skills to address customer concerns efficiently. - Maintain accurate records of customer interactions and transactions. - Collaborate with internal teams to escalate and resolve complex issues. - Contribute to improving customer service processes and quality standards.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Customer Support Specialist - Inbound Banking Services job
Who is eligible to apply for this Customer Support Specialist - Inbound Banking Services job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Customer Support Specialist - Inbound Banking Services job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Support Specialist - Inbound Banking Services job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 83 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Specialist - Inbound Banking Services job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Specialist - Inbound Banking Services job is located in Sector 83 Noida, Noida.
Why should you apply for this Customer Support Specialist - Inbound Banking Services job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Kotak Mahindra Bank Limited
Sector 83 Noida, Noida
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
High Demand
