A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
17,000 - 20,000 /month
Tst24x7 Oncall Services Private Limited
Sector 6 HSR Layout, Bangalore
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Customer Support Representative to join our team at Radical Minds , Sector 6, HSR Layout, Bengaluru, Karnataka – 560068, to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹17,000 - ₹20,000 and opportunities for growth.
Key Responsibilities:
Handle outbound customer calls professionally.
Provide accurate information and effective resolutions.
Maintain proper call documentation and CRM updates.
Adhere to quality, compliance, and process guidelines.
Ensure customer satisfaction and positive experience.
Meet daily productivity and quality KPIs.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
Desired Skills :
Strong communication and interpersonal skills.
Ability to handle customer objections confidently.
Active listening and problem-solving ability.
Adaptability in a fast-paced voice process environment.
